You win some and you lose some

Brand storytelling is always something that has struck home with me (something the Blue Jays couldn’t figure out…) anyone can see this by digging through the archives of this blog. From Air Canada, West Jet, Apple, and Coke; even British grocery stores have been found in here and all celebrated for the same reason: they tell stories. These brands below are no different.

Well, kind of different. One brand hit the home run and sent the Jays to the world series (I will get over it one day). The other missed the bases and struck out three straight to end the inning and send the fans home in tears. There will always be next year *sigh*.

Airbnb shows a beautiful story of a daughter who found a way to help her father heal. The spot talks about the pain in Germany during and after the wall and how many are still affected to this day. It showcases a human bond that will never be broken and a heart that needed to return and see all the beauty that Berlin is today. This story was yes made possible by the service Airbnb provides but it was and is a real story that happened to real people, not a creative director in a shiny office tower in NYC. Real humans who feel, eat, sleep and mourn for the Jays. It is a stunning animated take on a human experience. I love it. I love the story and the way it is shown. As a marketing student, we know that brands who show value and share relevant information are the brands that have followers who will demand product at local stores. And isn’t that the goal? Check out the video below.

The other story is a brand that lost their way and their own story. It has turned into an underdog story that pulls at true American classic heart strings; Levi Strauss.

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Image taken from levistrauss.com

Love the logo? Check out the story here

 

This brand went from the top of the world to the bottom of the donation bin in about 8 years flat. They have hung on and battled back. Through their tried and true use of being the “everyman’s jean” while introducing new product lines to help solve the problems of the modern woman, they have started to turn a scary drop around. Now, like the article says, they need to find their story and tell it. The Unzipped Blog, is one of the ways they are starting to do that. Like Airbnb, they need to step away from advertising and towards telling the stories of those who wear their jeans. Like The Story of Telling blog says, they need to overdeliver on their service to their customers to help create the crazy loyal customers they once had, a great way to do that is to celebrate the community they have in front of them. People want to have their stories told and to have brands pay attention to them. I mean how great is it when your favourite brand pays attention to you? And with Levi’s being the brand of revolutions it is perfectly fitting for them to tell many stories.

What are your favourite brand stories?

-M

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The Magic of the Data Base

Hey y’all!

This week in my direct marketing class we have been learning all about data base software and the important service they provide. Yes, I tried very hard to not fall asleep. But it is important stuff. I swear I won’t bore you with the details I will however talk about something really cool that happened to me.

I am getting some awful cold and whenever I feel it coming on I dash to my tea shelf and pull out Cold 911. It is this amazing tea from David’s Tea that is full of awesome stuff including peppermint and juniper berries and trust me this is amazing. I had 2 cups yesterday and I feel almost back to normal today. That being said I did call it a night pretty early yesterday but that is not the point.

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Anyway, when I went to find some on Monday I realized I was fresh out of my little savior as was Skipper so off I went to David’s Tea to stock us both up. I used my super handy Frequent Steeper loyalty card during my purchase a carried on my merry way.

Side note: Anyone who shops at David’s Tea NEEDS one of these cards. They are amazing!

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Today I opened my email to find a little surprise. An email from David’s Tea letting me know about their Cold Season package full of all kinds of good things for those of us who are all stuffed up. Yes it could be a coincidence but I would like to blame our friend the Data Base.

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Because I used my lovely loyalty card that tracks my purchase history and all that information is likely sent into a data base that helps David’s Tea target specific messages to specific customers. So thanks to my recent purchase at their store I received my lovely informative email!

So there my friends is the magic of the Data Base!

No, my teacher did not assign or pay me for this post, I swear!

-M